Help

• –Install Roomful from the Shopify App Store. Shopify asks you to approve what the app can see; approve it.
• –You land on the Roomful home page in your Shopify admin. The Setup guide there walks you through the next four steps and ticks each one off as you go.
• –You need the Online Store sales channel and an Online Store 2.0 theme (Dawn, Horizon and most themes made since 2021).

Click Create event and fill in:

• –Event: a title and a description. This is what buyers see on the product page.
• –Dates and times: the date, the start and end time, and the spots for each session. Add a second session if you run the same thing twice in a day, for example 10:00 and 14:00. Each session counts its own spots.
• –Repeats: turn this on for a weekly class. Pick how often, and when it ends. Every date gets its own spots.
• –Tickets: one or more ticket types with a price each, for example Adult and Child.
• –Where: the venue, address and time zone. Times on the ticket and in the calendar file use this time zone.

Click Save. Roomful makes a Shopify product for the event, with one variant for each session and ticket type, and puts it on sale in your Online Store. Running it again next term? Open the event and click Duplicate.

Buyers choose a date and a session with the Roomful block. You add it once, to the product template, and it shows on every event.

• –In the Setup guide (or on any event page), click Add the picker to your theme. The theme editor opens on your product template with the Roomful block already placed.
• –Move it where you want it, then click Save in the theme editor.
• –Open the event on your store. The picker shows the dates, the times and how many spots are left. Sold-out sessions are greyed out. Sessions that have started leave the picker on their own.

No code and no developer needed. The block only shows on products that are Roomful events, so your other products stay as they are.

• –Turn on a test payment method first, so no real money moves: in Shopify, go to Settings > Payments and use test mode (or the Bogus Gateway on a development store).
• –Buy a ticket on your store the way a customer would, with an email address you can open.
• –Within about a minute the buyer gets a ticket email: one ticket per spot, each with a QR code, the session time shown large, and an add-to-calendar link.
• –In Orders, the order is marked Fulfilled once the tickets are issued.

Checkout also guards your spots: if a cart holds more tickets than a session has left, checkout stops it and says how many are left.

• –Open the event in Roomful. In Door check-in, click Create staff link. You get a link and a QR code.
• –Send the link to your door staff, or scan the QR code with the door phone. It opens in the phone's browser. There's no app to install and no password.
• –Scan a guest's QR code, or search by name. The screen turns green when they're in. Scan the same ticket twice and it shows who checked it in, and when.
• –If the signal drops, keep scanning. Check-ins are saved on the phone and sync when it's back online. The phone needs a connection the first time it opens the link.

Want to try it first? On the event page, under Door check-in, click Preview on a phone. It shows the door screen with sample guests.

Refund or cancel the order in Shopify, as you would for any product. Roomful cancels the tickets on that order, so they no longer get anyone in at the door, and the spots go back on sale. You don't need to do anything in Roomful.

Open any event and click Export CSV. The guest list downloads straight away, with the session, name, email, ticket type, ticket code, order and check-in time for every ticket. It opens in Excel, Numbers or Google Sheets. Exports are free and have no row limit.

• –Export first. Download the guest lists you want to keep.
• –Uninstall from Settings > Apps in Shopify. Your event products stay in Shopify as normal products.
• –Shopify asks us to delete your shop's data 48 hours after you uninstall, and we do. Reinstalling before then picks up where you left off.

What we keep, and for how long, is in our privacy policy.